reporting

About Our Repairs Service And Reporting A Repair

You would only need to pay back the amount received and no interest would be added. Before ringing to report your repair, you can check whether it is a repair that you https://www.wikipedia.org/ or believe housing is responsible for. A full list of these responsibilities, derived from the Tenancy Agreement, are detailed in our Repairs and Maintenance policy.

Where applicable, a suitable date and time for the appointment will be selected for an internal or external approved contractor to attend and a works order issued. Where an appointment is not available, the contractor will be issued https://officialngowari.com/ a works order and requested to make contact direct with the tenant to book in for the works to be completed. The same priority system for these repairs will be adhered to as detailed in the Repairs priorities section below.

If you are unsure of the cause of the issue you are experiencing … Read More

I Need Help With Home Repairs

Maintenance and repairs Report a repair and understand what repairs you are responsible for. All our contractors will make contact 24 hours prior to any repair and send a text or call when they’re on the way. Click here to find out who your local contractor is and which option you’ll need to select if you phone us. The fastest https://officialngowari.com/ way to report your repairs is online using My Account. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. The grant will need to be paid back to us if you move house or sell your property within 10 years of receiving the grant.

When requesting a repair please advise us if you or anybody in household is shielding / vulnerable etc. In these cases our operative will wear PPE including face … Read More