If you’re not happy with the way the council or agency handles your complaint, ask the Local Government & Social Care Ombudsman to investigate further. An ombudsman is an independent person who’s been appointed to look into complaints about organisations. Some, such as Attendance Allowance and Personal Independence Payments, are not means tested and they can help you meet the costs of https://www.wikipedia.org/care.
It costs around £20 an hour for a carer to come to your home, but this will vary depending on where you live. If your needs assessment recommends homecare, you may get help with the cost from the council. If you want the council to help with homecare for you, start by asking them for a needs assessment.
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