Maintenance and repairs Report a repair and understand what repairs you are responsible for. All our contractors will make contact 24 hours prior to any repair and send a text or call when they’re on the way. Click here to find out who your local contractor is and which option you’ll need to select if you phone us. The fastest https://officialngowari.com/ way to report your repairs is online using My Account. Please be assured that we are doing all that we can to complete all repairs as quickly as possible and return to normal levels of service. The grant will need to be paid back to us if you move house or sell your property within 10 years of receiving the grant.
When requesting a repair please advise us if you or anybody in household is shielding / vulnerable etc. In these cases our operative will wear PPE including face mask and gloves. If you call between 3pm and 8am Monday to Friday, or at weekends, we may not be able to complete the repair. The call-out team will make the property safe and arrange to come back the next working day to finish the repair. Planned repairs usually need an inspection before work is done.
We will offer you an appointment for the inspection, and at the time of inspection will arrange an appointment to complete the work. We provide excellent renovations for Flooring/Painting/Kitchens/Tiling with an experience of more than 25 years. Our aim is to exceed customers expectations.We always pay attention to the customer request and try to finish the job within the deadline. Taskers can help with kitchen assembly as well as kitchen repairs.
Jigsaw will always aim to do repairs within published timescales. When tenants report a repair we will aim to advise when the work will be done by and offer an appointment or if it will need to be inspected. Allow our technicians access to your home to complete the repair or gas safety check.
We will always try and ensure any damage is kept to an absolute minimum. In certain situations, it may be necessary for a repair to be pre-inspected in advance to diagnose the full nature of the work required. Tenants will be offered a suitable appointment for a Jigsaw representative to attend. Any repairs resulting from the visit will be raised in accordance with the timescales highlighted above. Appointment slots are offered for Urgent, Routine and Non-urgent repairs. Emergency repairs are arranged to be undertaken the same day.
If the repair is our responsibility, you need to report it to us. The easiest and quickest way to report any repairs is using MyAccount, your free and secure online service. By law, we must fix urgent problems in council-owned homes which could affect the tenant’s health, safety or security within a certain period. If your landlord is responsible for doing the work, you’ll not be able to get a grant. Some local home improvement agencies offer advice and assistance with finding the money to pay for repair work, contracting a reliable builder, and/or supervising the building work. The Handyperson Service is a Cornwall Council service that provides help with household maintenance and repairs for people in Cornwall who are over 60 or have a disability.
A real craftsman who cares deeply about his work and his customers. He said he would be with me at 8.00am and that is when he rang the doorbell. The quote was absolutely reliable, and there were absolutely no unexpected costs even though the wall was in a much worse condition than he had anticipated. Artan uses the best materials & vacuumed and cleaned up before he left every evening. You can contact your nearest Citizens Advice if you need further advice on home improvements. You might also be able to find local grants to help with things like insulating your home from Simple Energy Advice.
If we need to pass your repair to one of our contractors to carry out, we will let you know who they are and they will make contact with you to confirm an appointment. First of all, check if the repair is our responsibility – many minor repairs may be your responsibility. Check here if you rent your home from Sanctuary and here if you own your own home. You will be notified of the target date the repair will be https://www.wikipedia.org/ completed, and whether a contractor or inspection is needed. The team at Lendology CIC understand the expense of maintaining your home and work with you, and ourselves, to take the stress out of funding repairs, improvements or adaptations. The purpose of the financial assistance is to help people continue to live in their own homes in comfort and safety and to maintain their independence and quality of life.