If you need to report an emergency repair outdoors these hours or on bank holidays, name . Works to make property secure or stop further damage, corresponding to damaged window glass, burst pipes, loss of water, gasoline or electrical supply. Please only report an emergency when there may be a direct hazard to your health and safety, or serious injury to the property.

However, in case you are over state retirement age and are disabled or infirm, you may not have to be in receipt of any advantages to qualify for this help. Applicants must also have lived within the property for no less than three years.

The charge will solely be eliminated once the grant has been repaid. If you’re a tenant in temporary lodging, contact the duty line on between 9am and 5pm, Monday to Friday.

However, in case your local authority’s own rules set a time restrict, it should pay you inside this time restrict. When you get in contact, we’ll ask you when essentially the most handy time to book your appointment is. We offer five totally different time slots – morning, afternoon, night, school run or Saturdays. In the case of emergency repairs, we cannot supply advance appointments so you need to ensure someone is at home until an operative arrives. Applicants should be home homeowners, over 18 and be in receipt of an earnings related benefit or tax credit score to be eligible to use.

A wary home-owner should be alert to the conditions that can lead to larger issues and take remedial action earlier than injury or injury happens. It may be simpler to tack down a bit of worn carpet than repair a big patch damaged by extended misuse. Another example is to hunt out the source of bizarre noises or smells when mechanical, electrical or plumbing techniques are operating—generally they indicate incipient problems.

Maintenance and repairs Report a repair and perceive what repairs you might be answerable for. We use solely experienced Building Contractors and Tradespeople in the local space to undertake repairs to Customers properties. Another associated problem for avoiding costly repairs (or disasters) is the right operation of a home, including systems and appliances, in a method that prevents harm or prolongs their usefulness. For example, at higher latitudes, even a clear rain gutter can suddenly construct up an ice dam in winter, forcing soften water into unprotected roofing, leading to leaks or even flooding inside walls or rooms. This can be prevented by installing moisture barrier beneath the roofing tiles.

All grants applied for after the 1 April 2015 are repayable in full if the property is bought or possession is transferred to another person. A native charge will be positioned on the property when the grant is issued to alert the Council of any sale or switch of possession.

While we work on the backlog of repairs we won’t be progressing any reported repairs unless they are an emergency, or urgent. Please note- we might cost you for repairs to wreck attributable to your misuse or neglect, for example, if you lose your key or break a window. If you think your property may be eligible for a home repair grant you possibly can apply online. You can use our Repairs Guide to look up your repair drawback before you contact us. By giving us the data we need to deal with your repair, you can help us fix your problem first time.

home repair

From Friday third July contractor Saltire FM Ltd might be carrying out work on fuel, warmth pump and electric moist heating methods in your properties on our behalf. If you have this type of system and have an issue with it, you need to proceed to contact our traditional repairs centre on (possibility 2) until additional notice.

Loans are available to anybody who owns a residential property which has been empty for 12 months or longer. Empty Property Loans -We have a loan out there to help with repairs, improvements and help to promote rental properties and housing that isn’t occupied, serving to the proprietor to deliver the property again into use. We’re here whenever you want us Care and assist services that will help you stay extra independently. Pay my lease Register/login to make a web-based payment, view your balance and update your details.