Age UK national also offer a range of Guides and Factsheets about housing matters. Factsheet 67 coversFunding repairs, improvements and adaptations. You can also check the repairs and maintenance section in the tenant’s handbook to find out what repairs are your responsibility to make. We’ll aim to get your appointment booked in on your first contact with us, saving you another call. We offer morning or afternoon slots so you won’t have to wait in as long for someone to attend. You can advise us of your availability when you report your repair via our online form.
If you need to make changes to your home because of your disability, your landlord should agree to this unless they have a good reason for not doing so. If your landlord doesn’t agree, this could be disability discrimination and they could be breaking the law. This rule doesn’t apply in some cases … Read More